Frequently Asked Questions
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How do I "Unsubscribe" from your service ?
On the bottom of all our e-mails you will find a " SafeUnsubscribe" link.
To prevent you from accidently Unsubscribing yourself, a second confirmation screen will appearwhen you press SafeUnsubscribe.
When you press "Yes, unsubscribe me from all mailings" you will instantly be removed from our database.
If you were a Premium Member, you will not be entitled to any refund.
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I accidently "Unsubscribed" from your service. How do I add my e-mail address back into your system?
The system is set up to be compliant with the federal CAN-SPAM act. This means that only the contacts themselves can reverse the unsubscribe request, by initiating a new subscribe request through the system.
The easiest way for you to opt back in is to click the "Update Profile" link at the bottom of any of our e-mails. When the web page opens, place a check in the "Free Members" check box on the left. Once you enter the security check text and click Save, you will again be resubscribed as a Free Member.
If you no longer have any of our e-mails, you can send yourself an Update Profile e-mail.
Click on the "I Want To Join" signup link above. Enter the unsubscribed e-mail address. You will get a message that this contact is already on the mailing list. Ignore this message, re-enter the e-mail and click Submit. This will send you an Update Profile e-mail.
All you have to do from here is to click the link, when the web page opens, place a check in the "Free Members" check box on the left. Once you enter the security check text and click Save, you will again be re-subscribed as a Free Member.
ShowTickets4Locals does not offer refunds on one year Premium membership upgrades. If you "Unsubscribe" your e-mail address before the one year Premium membership expires, you will not be eligible for a full or partial refund. If you wish to reactivate your unsubscribed Premium membership, you will be required to pay a $10 reactivation fee.
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I have a Yahoo email address. Why did my comp ticket e-mail offers suddenly stop?
Some Internet Service Providers like Yahoo and Cox e-mail randomly delete our e-mail without your permission. Unfortunately there is nothing we can do to help you.
When a show calls us and offers us comp tickets to their show, we log into our e-mail account and send an e-mail offering the tickets to our members. Some internet service providers like Cox and Yahoo think since we are sending out so many e-mails at once, we must be spammers, so they delete some of the e-mail for you.
There are two ways to correct the problem. The easiest way is to change your e-mail address in our system (instructions below). Or you can contact your email provider and request they stop deleting our e-mails (which never seems to be effective).
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I did not "Unsubscribe," why was my e-mail address removed?
You may be deleted from the system for one of two reasons.
1- The system will automatically delete your e-mail address is if we send you 10 separate e-mail offers and they all bounce back to us because your e-mail server does not recognize your e-mail address. Our system assumes you changed your e-mail address and did not take the time to update our records.
If you are deleted from the membership database because of bounce backs, you will be required to reapply for membership before receiving any more free ticket e-mail offers.
Once your e-mail address is deleted because of bounce backs, you forfit your Premium status. You must pay to go through the upgade process again.
2- Occationally we ask the theater box office for a list of people who do not pick up their comp tickets. If you call and reserve comp tickets for a show, and do not show up to claim your tickets, your membership may be cancelled. We will contact you first and ask for a copy of the ticket stubs for the show in question. We suggest you save your ticket stubs for a month after the show in case you need to show us you attended the show.
Once your e-mail address is deleted because of a no-show, you forfit your Premium status. You must pay to go through the upgade process again.
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I call the phone number on the e-mail blast to get free tickets and it is busy ?
If the contact phone number is busy, most likely it is because our operator is talking to other member who is claiming tickets. We only have one phone number for you to use.
If you call too late, and all the free comp tickets are gone, you may think about becoming a PREMIUM MEMBER so you can get the e-mail notifications 30 minutes earlier then the FREE MEMBERS.
Also you may check your e-mail program. If your program check for new mail every 60 seconds, you will receive our e-amil immediately. If you e-mail program checks for new mail every 30 minutes, you will receive our e-mails long after we sent them.
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The contact phone number is constantly busy, can I get my Comp Tickets by e-mailing you or calling the casino box office directly instead of calling the contact number?
NO! NO! NO!
ONLY call the number on the e-mail blast for comp tickets. If you keep getting a busy signal, DO NOT call any other phone number. If you do, your membership will be deleted.
Just keep dialing the number provided until you get through. Remember, a PREMIUM MEMBERSHIP will help since PREMIUM MEMBERS are notified 30 minutes before the FREE MEMBERS!
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As a FREE MEMBER, why do I sometimes receive a NO MORE COMPS e-mail blast without ever receiving the COMPS AVAILABLE e-mail blast for a show?
When a show offers free comp tickets, we immediately send out an e-mail blast to our PREMIUM MEMBERS. The same e-mail blast is sent to our FREE MEMBERS 30 minutes later.
If we give out all the free comp tickets in less then 30 minutes, we do not send the Comps available offer to the FREE MEMBERS. We send a NO MORE COMPS e-mail blast to our PREMIUM MEMBERS and FREE MEMBERS which usually contains a special offer if you still wish to attend the show.
It basically means all the PREMIUM MEMBERS called our office and claimed the limited number of free tickets before the FREE MEMBERS were notified.
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Can you send me a text message to my cellular telephone when a show is offering free show tickets?
Our service is e-mail based only. We do not support cellular texting.
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I want to change my email delivery options from TEXT to HTML?
On the bottom of all the email we send you is a link "Update Profile/Email Address." Click on the link, and enter your email address to confirm. For security reasons, you will be sent an email, Click the "Update Your Profile" link. When your profile appears, select HTML as your preferred email format. Then press save profile changes.
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What do I do when I get to the theater?
If you called and claimed free comp tickets, you will pick them up at the box office at least 60 minutes prior to the performance. You will be required to show your valid Nevada drivers license to get your tickets.
If you took advantage of an Alternate Ticket offer, follow the instructions on the e-mail blast to purchase your tickets at a discounted price.
Please be prompt. We ask that you be a polite and attentive audience member.
We also ask that you turn off cell phones and pagers during performances and use no photography, video or audio taping devices unless cleared with the venue prior to the show.
Please do not talk about getting free comp tickets to the show. There may be paying customers sitting around you listening, and we do not want them to feel cheated.
If you liked the show, please spread the word. The shows give us free comp tickets to show their appreciation to the locals as well as help spread positive word of mouth about the show. Do your part.
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What do I do if I receive a COMPS AVAILABLE e-mail and I can not attend the show?
If you receive notification that free tickets are available and you do not want to attend the show, just delete the e-mail notification. No further action is required on your part.
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How many e-mail addresses can I add into the system?
You can add as many e-mail addresses as you want into the Free Membership data base. When you pay for a PREMIUM MEMBERSHIP you can upgrade one address per premium membership paid.
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How often will I receive e-mail blasts?
You can receive as many as 30 e-mails in one day or as few as two. It all depends on how many tickets the shows have released to ShowTickets4Locals.com.
We have no control over how often shows decide to offer free or discounted tickets to our members.
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How do I CHANGE my e-mail address?
The system is set up to be compliant with the federal CAN-SPAM act which means we can not modify your profile. You have to do it yourself. To CHANGE your e-mail address in our database, click on the "Update Profile/e-mail Address" link located on the bottom of every e-mail blast we send.
If you no longer have an e-mail, you can send yourself an Update Profile e-mail.
Click on the "I Want To Join" signup link. Enter your e-mail address. You will get a message that this contact is already on the mailing list. Ignore this message, re-enter the e-mail and click Submit. This will send you an Update Profile e-mail.
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How many tickets can I have when I call in to claim them?
We do not set the limits, the show giving us the tickets does. If a show tells us 2 tickets per member, we follow their instructions. If a show tells us our members can have an unlimited number of tickets, we will give you as many as you want.
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I am signed up for Membership and do not receive mail blasts. Why?
Spam filters are usually the reason. You have to add offer@ShowTickets4Locals.com to your spam address book to allow our e-mail notifications to be delivered.
Also some e-mail servers, such as Yahoo and Cox like to randomly delete our e-mails for you.
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Is there any way I can temporarly stop your e-mails while I am on vacation?
The company that sends out our e-mails does not have a way to stop the e-mail. You can set up a filter in your e-mail program to automatically delete our e-mails until you return.
If you Unsubscribe your Premium membership, you will forfit your status.
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Do you share my personal information with anyone?
We never give or sell your personal information to anyone. We will never spam you. You can unsubscribe at any time.
When you call and respond to a ticket offer, the contact person will only ask for your name and how many tickets you want for the performance offered.
A show may ask for your personal information at the theater. If you wish to join the shows personal mailing list, you can.
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If I cancel my PREMIUM MEMBERSHIP, how do I apply for a refund?
Unfortunately we do not offer any refunds after you become a PREMIUM MEMBER. If you are unsure if you want to upgrade your membership, please stay a FREE MEMBER. See the type of shows we offer, the number of shows tickets that pass through our system and how you receive the e-mails. Then make your decision to pay to upgrade. If you are uncertain about paying the small membership fee to have first crack on all tickets, just remain a FREE MEMBER.
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If I pay to upgrade my membership to a PREMIUM MEMEBER, is the $99.00 for a calendar year or from the day I paid ?
When you pay to upgrade your status to PREMIUM MEMBER, you are paying for one year from the day you pay. Since the PREMIUM MEMBERSHIPS are limited, you will receive an e-mail reminder a month before your membership expires asking if you want to continue your PREMIUM MEMBERSHIP status .
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Does becoming a PREMIUM MEMBER guarantee me Comp Tickets to all shows posted?
PREMIUM MEMBERSHIP does NOT guarantee you a free comp ticket at any time. When a show gives us tickets, the first members who call will get the available free comp tickets. PREMIUM MEMBERSHIP means you will be notified 30 minutes before the thousands of FREE MEMBERS.
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How do you select the monthly charity to contribute to ?
The owners of our company personally select the charites which receive the monthly contributions. If you would like your charity considered, please mail your information to the address on the top left of this page.
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Can I join if I do not have a Nevada drivers license ?
ShowTickets4Locals is for shows, casinos and performers to show their appreciation to the LOCALS, not the tourists.
If you do not have a goverment issued Nevada drivers license, please do not join our service because you may be disappointed when you show up at the box office and try to use a utility bill or something similar, and you are denied the right to pick up your comp show tickets.
The shows and casino's made the rules, we just enforce them.
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How do I check my membership status to see if I am a PREMIUM MEMBER ?
On the bottom of all our e-mail blasts, if can click on the "Update Profile/e-mail Address" it will take you to your personal profile page.
On the left side of the page, under the "e-mail List" you will see a "Free Member" box.
If you get our e-mails and there is a check in the box, you are a Free Member. If you get our e-mails and there is no check in the box, You are a Premium Member.
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Why do I continue to receive e-mail blasts for a show even after I saw the show?
We do not keep track of which members attended which shows. We merely notify you when a show wished to show their appreciation to the locals and offers free tickets.
One solution is to set up a filter in your e-mail program to delete the shows you no longer wish to receive notifications for.
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Why do I see a lot of the same shows each day?
We do not have control over which shows decide use our service. Some shows will never show appreciation and give back to the locals, others do on a daily basis.