Frequently Asked Questions
I call the phone number on the E-mail blast to get free tickets and it is busy ?
If the contact phone number is busy, most likely it is because our operators are talking to other members who are claiming their tickets. The redial button on your phone will come in real handy here!
If you call too late, and all the free comp tickets are gone, you may think about becoming a PREMIUM MEMBER so you can get the e-mail notifications 30 minutes earlier then the FREE MEMBERS.
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The contact phone number is constantly busy, can I get my Comp Tickets by e-mailing you or calling the casino box office directly instead of calling the contact number?
NO! NO! NO!
ONLY call the number on the E-mail blast for comp tickets. If you keep getting a busy signal, DO NOT call any other phone number. If you do, your membership will be deleted.
Just keep dialing the number provided until you get through. Remember, a PREMIUM MEMBERSHIP will help since PREMIUM MEMBERS are notified 30 minutes before the FREE MEMBERS!
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As a FREE MEMBER, why do I sometimes receive a NO MORE COMPS E-mail blast without ever receiving the COMPS AVAILABLE E-mail blast for a show?
When a show offers free comp tickets, we immediately send out an E-mail blast to our PREMIUM MEMBERS. The same E-mail blast is sent to our FREE MEMBERS 30 minutes later.
If we give out all the free comp tickets in less then 30 minutes, we do not send the Comps available offer to the FREE MEMBERS. We send a NO MORE COMPS E-mail blast to our PREMIUM MEMBERS and FREE MEMBERS which usually contains a special offer if you still wish to attend the show.
It basically means all the PREMIUM MEMBERS called our office and claimed the limited number of free tickets before the FREE MEMBERS were notified.
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Can you send me a text message to my cellular telephone when a show is offering free show tickets?
We are strickly an E-mail notification service. We tried offering cellular texting notifications in the past, but the cellular companies are not very cooperative and it is more trouble then it is worth for us.
If you want cellular text messages, what we recommed is updating your file in our system by clicking on the "Update Profile/E-mail Address" link on the bottom of one of our E-mail blasts. Put a check in the box that says "I would like to receive text only e-mails" so your notifications from us are only text and do not contain any pictures.
Then you can set your E-mail program to forward our texts directly to your cellular phone. If you use Mac Mail, Microsoft Outlook or Outlook Express, you can set up a "Rule" so any E-mail from "offer@ShowTickets4Locals" is automatically forwarded to your cellular phone. Then set your E-mail program to check for new mail every 1 minute. As long as your computer is on, any E-mail from us will automatically be forwarded to your cellular phone.
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What do I do when I get to the theater?
If you called and claimed free comp tickets, you will pick them up at the box office at least 60 minutes prior to the performance. You will be required to show your local Nevada ID to get your tickets. The information on your ID must match the information on our membership roster.
If you took advantage of an Alternate Ticket offer, follow the instructions on the E-mail blast to purchase your tickets at a discounted price.
Please be prompt. We ask that you be a polite and attentive audience member.
We also ask that you turn off cell phones and pagers during performances and use no photography, video or audio taping devices unless cleared with the venue prior to the show.
Please do not talk about getting free comp tickets to the show. There may be paying customers sitting around you listening, and we do not want them to feel cheated.
If you liked the show, please spread the word. The shows give us free comp tickets to show their appreciation to the locals as well as help spread positive word of mouth about the show. Do your part.
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What do I do if I receive a COMPS AVAILABLE E-mail and I can not attend the show?
If you receive notification that free tickets are available and you do not want to attend the show, just delete the e-mail notification. No further action is required on your part.
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How many E-mail addresses can I add into the system?
You can add as many E-mail addresses as you want into the Free Membership data base. When you pay for a PREMIUM MEMBERSHIP you can upgrade one address per premium membership paid.
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How often will I receive E-mail blasts?
You can receive many emails in one day or as few as one or two. It all depends on how many tickets the shows have released to showtickets4locals.com.
We have no control over how often shows decide to offer free or discounted tickets to our members.
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How do I REMOVE or CHANGE my E-mail address?
To REMOVE or CHANGE your E-mail address in our database, click on the "Update Profile/E-mail Address" link located on the bottom of every E-mail blast we send.
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How many tickets can I have when I call in to claim them?
We do not set any limits, the show itself does. If a show tells us 2 tickets per member, we follow their instructions.
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I just signed up for Free Membership and do not receive mail blasts. Why?
Spam filters are usually the reason. You have to add offer@ShowTickets4Locals.com to your spam address book to allow our E-mail notifications to be delivered.
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Is my E-mail address ever removed from the database without me knowing?
1- If we E-mail you free ticket offers and they bounce back, your E-mail address will automatically be deleted from our database. The system assumes you changed your E-mail address and did not update our records.
If you are deleted from the membership database, you will be required to reapply for membership before receiving any more free ticket E-mail offers.
If you are a PREMIUM MEMBER, no part of your membership fee will be refundable due to "Bounce Backs."
2- Sometimes we have specific rules you must follow in order to claim your comp tickets. If you are caught breaking the rules, or calling the casino box office directly your membership will be cancelled. If you are a PREMIUM MEMBER, no part of your membership fee will be refundable because you broke our rules.
3- We ask the theater box office for a list of people who do not pick up their comp tickets. If you call and reserve comp tickets for a show, and do not show up to claim your tickets, your membership will be cancelled. If you are a PREMIUM MEMBER, no part of your membership fee will be refunded. We suggest you save your ticket stubs for a month after the show in case you need to show us you attended the show.
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I accidently hit the "Instant Removal with SafeUnsubscribe" link on the bottom of one of the E-mail blasts and Unsucscribed myself. How can I put that E-mail address back into the system?
If you open one of our E-mails to you, on the bottom you will find an " Update Profile/Email Address" link. Click on it and check the "Free Member" box to add yourself back into the database. WE CAN NOT ADD YOU BACK INTO THE SYSTEM. The company we use to E-mail ticket offers assumes if YOU click on the Unsubscribe link, you no longer wich to receive our E-mails. THey DO NOT allow us to add you back into the database , They consider it spamming and do not allow us to do it.
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Is there any way I can temporarly stop your E-mails while I am on vacation?
On the bottom of all our E-mails you will find an " Instant removal with SafeUnsubscribe" link. Click on it and you will be instantly removed from our database. YOU MUST SAVE THAT E-MAIL because when you return from vacation, you must reopen the E-mail to add you name back on our list. On the bottom you will find an " Update Profile/Email Address" link. Click on it and check the "Free Member" box to add yourself back into the database.
**If you delete the E-mail before you add yourself back into the system, we CAN NOT add you back into the database.
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My E-mail notifications seemed to have stopped. How do I know if I am still a member ?
Just go to our "I Want To Join" web page, and enter your E-mail address. If the system accepts your address, it means your address was deleted from our system. If your E-mail address is already in our system, it will tell you that you are currently a member.
If you are currently a member, and you are not receiving our E-mails, there is nothing we can do about it. You being in the system means we are including you in our E-mail blasts. It usually means your E-mail server or Spam filter is not delivering or bouncing our E-mails after we send them to you.
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Do you share my personal information with anyone?
We never give or sell your personal information to anyone. We will never spam you. You can unsubscribe at any time.
When you call and respond to a ticket offer, the contact person will only ask for your name and how many tickets you want for the performance offered.
A show may ask for your personal information at the theater. If you wish to join the shows personal mailing list, you can.
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If I cancel my PREMIUM MEMBERSHIP, how do I apply for a refund?
Unfortunately we do not offer any refunds after you become a PREMIUM MEMBER. If you are unsure if you want to upgrade your membership, please stay a FREE MEMBER. See the type of shows we offer, the number of shows tickets that pass through our system and how you receive the E-mails. Then make your decision to pay to upgrade. If you are uncertain about paying the small membership fee to have first crack on all tickets, just remain a FREE MEMBER.
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If I pay to upgrade my membership to a PREMIUM MEMEBER, is the $99.00 for a calendar year or from the day I paid ?
When you pay to upgrade your status to PREMIUM MEMBER, you are paying for one year from the day you pay. Since the PREMIUM MEMBERSHIPS are limited, you will receive an E-mail reminder a month before your membership expires asking if you want to continue your PREMIUM MEMBERSHIP status .
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Does becoming a PREMIUM MEMBER guarantee me Comp Tickets to all shows posted?
PREMIUM MEMBERSHIP does NOT guarantee you a free comp ticket at any time. When a show gives us tickets, the first members who call will get the available free comp tickets. PREMIUM MEMBERSHIP means you will be notified 30 minutes before the thousands of FREE MEMBERS as well as the ability to receive special weekly offers.
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How do you select the monthly charity to contribute to ?
The owners of our company personally select the charites which receive the monthly contributions. If you would like your charity considered, please mail your information to the address on the top left of this page.
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Can I join if I do not have a Nevada I.D. ?
ShowTickets4Locals is for shows, casinos and performers to show their appreciation to the locals, and all that is required to pick up your tickets at the box office is a local Nevada I.D.. If you do not have a local I.D., please do not join our service because you will be disappointed when you show up at the box office and you are denied the right to pick up your comp show tickets. The shows and casino's made the rules, we just enforce them.
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How do I check my membership status to see if I am a PREMIUM MEMBER ?
When you pay to upgrade to PREMIUM MEMBER status, you will receive an E-mail when your membership is upgraded. Please do not E-mail us asking to verify your membership status.
***On the bottom of all our E-mail blasts, if can click on the "Update Profile/E-mail Address" it will take you to your personal profile page. On the left side of the page, under the "Email List" you should only see a "Free Member" box. That does NOT mean you are a Free Member. If you paid for a Premium Membership, there will NOT be a PREMIUM MEMBER box there. Please do not get confused.
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Why do I continue to receive E-mail blasts for a show even after I saw the show?
We do not keep track of which members attended which shows. We merely notify you when a show wished to show their appreciation to the locals and offers free tickets.
One solution is to set up a filter in your E-mail program to delete the shows you no longer wish to receive notifications for.